How do I email login information to a new contact?

 

Contacts may be created during an online purchase, form submission, or by your staff. When staff create a contact, they can save time by emailing the person their new login credentials. Staff can also reset and re-send login credentials as required if the user forgets their login credentials. Contacts can alternatively use the automated password reset feature if they have forgotten their username and/or password.

 

Access to secured parts of your website can only be assigned by a site administrator.

 

Action Steps:

1. Start by clicking the Contact Icon from the Dashboard.
   
   
2. Search for the user.
   
   
3. Click their name in the list.
   
   
4. Click Edit
   
   
5. Scroll down and click [Change] next to Password
   
   
6.  select send forgot password email (make sure their email address is set in their profile)
   
   
7. Click [Save and goto profile]